We focus on early
intervention,

preventing more
members of our
community
becoming homeless.

Where we work: 14 sites across Melbourne in 13 Local Government areas

Housing support and services

Launch Housing is one of Victoria’s largest providers of housing and homelessness support services. We provide flexible, specialist services that directly assist thousands of individuals and households every year. We are Victoria’s strongest advocates for affordable housing and leaders of research into homelessness that produces better outcomes for our clients and lasting, positive change for our community.

CRISIS ACCOMMODATION

Do you need help with housing?
If you are homeless and need crisis accommodation call on 1800 825 955.
This free call number is open 24 hours a day, 7 days a week.

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HOUSING AND SUPPORT

We put the needs of people experiencing homelessness first. Our staff are dedicated professionals who work collaboratively to improve the lives of people at risk of, or experiencing homelessness.
We have three main entry points in Melbourne for people experiencing homelessness in Collingwood, St Kilda and Cheltenham.

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HOMEGROUND
REAL ESTATE

Launch Housing provides opportunities for people at risk of, or experiencing, homelessness due to being priced out of the market.
Our not for profit real estate agency provides expert property and tenancy management services to landlords and tenants. We reinvest the management fees back into our core business of assisting people who are at risk of or experiencing homelessness.

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EDUCATION FIRST
YOUTH FOYERS

By providing and combining affordable accommodation, education, training and employment, Youth Foyers help break the cycle of homelessness, create opportunities, and help young people lead independent and fulfilling lives.

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Research and Advocacy

We research, we advocate, and we take an evidence-based approach to leading the dialogue on ending homelessness.

We believe housing is a human right, and this is reflected throughout every aspect of our work. We are Victoria’s strongest advocates for affordable housing and leaders of research into homelessness that leads to better outcomes for our clients and lasting, positive change for our community. We work with government, research academics, corporate and philanthropic partners and the community sector in the areas of research and service development. We do this to continually improve our practices, services and support for the people who use our services, and to drive policy and systems reform for better outcomes. We also use our research findings to inform public debate about homelessness and housing issues.

Read our latest research mapping the changes in the rate of homelessness around Australia as well as these regions share of overall homelessness.

To read more about Hanover’s research, click here | To read more about HomeGround’s research, click here

STREET TO HOME

Melbourne Street to Home provides coordinated housing, support services and health intervention for some of Melbourne’s most vulnerable rough sleepers, helping them access safe, secure and affordable long-term housing and ongoing support.

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EDUCATION FIRST YOUTH FOYERS – EVALUATION

Committed to supporting young people to be independent, happy, flourishing, employed, and making connections to help achieve their goals, we are currently surveying our Youth Foyer clients to discover what initiatives are working best.

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THE STRUCTURAL DRIVERS OF HOMELESSNESS

The homelessness sector and governments have long argued the lack of low cost rental stock causes homelessness and prevents its resolution. For the first time, our award-winning research provided solid evidence about this link.

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Housing Support and Services

CRISIS ACCOMODATION

Do you need help with housing?

If you are homeless and need crisis accommodation call 1800 825 955.

This free call number is open 24 hours a day, 7 days a week. Your call will be answered by a worker who will put you in touch with a housing and support service closest to you.

If you are experiencing domestic violence, the Women’s Domestic Violence Crisis Service has a 24/7 phone service on 03 9373 0123 or toll-free 1800 015 188.

If you are experiencing family violence, you can now apply for court protection when and where you need to. Use the Neighbourhood Justice Centre’s new online Family Violence Intervention Order application. Easy to use, safe, and password protected. Fill it in in your own time, where and when it’s safest to do so.

Launch Housing has 115 crisis accommodation beds across four locations, available through Opening Doors, a state-wide service for people experiencing homelessness.

Crisis accommodation provides somewhere safe and secure for people to stay while they are supported to find more stable housing. All referrals for crisis accommodation come through the Opening Doors. Along with practical support such as financial counselling, referrals to government and community agencies, our Crisis Accommodation services deliver site-specific programs to assist clients with their emotional, physical and mental wellbeing.

HOUSING AND SUPPORT

We put the needs of people experiencing homelessness first. We provide specialist support services to assist people access housing and maintain housing. Our staff are dedicated professionals who work collaboratively to improve the lives of people at risk of, or experiencing homelessness. We work in partnership with government, supporters, donors, partners, consumers and the broader community to ensure everyone has access to a safe, and affordable home and the services needed to maintain their housing.

Launch Housing delivers services to thousands of individuals and households each year, across 13 local government areas, and operates from 14 sites throughout Melbourne.

We manage properties throughout Melbourne for people experiencing homelessness to live in while we work with them to find suitable long-term housing.

To find out more visit HomeGround & Hanover’s full websites

HOMEGROUND
REAL ESTATE

Launch Housing is committed to providing opportunities for people who are at risk of, or experiencing, homelessness due to being priced out of the market.

We will continue to operate HomeGround Real Estate, the innovative and highly successful not-for-profit real estate agency created by HomeGround Services.

HomeGround Real Estate provides professional property management services to landlords and affordable private rental properties to tenants, while reinvesting profits back into the community through the Affordable Housing Initiative.

EDUCATION FIRST YOUTH FOYERS

By providing and combining affordable accommodation, education, training and employment, Youth Foyers help break the cycle of homelessness, create opportunities, and help young people lead independent and fulfilling lives.

Hanover, in partnership with the Brotherhood of St Laurence, has opened two Education First Youth Foyers, Holmesglen Foyer based at Holmesglen Institute’s Waverley campus and the Education First Youth Foyer at Kangan Institute, Broadmeadows.

Both foyers accommodate 40 young people between 16 and 24 years in studio style apartments with communal living and support service areas supervised by trained staff 24 hours a day, 7 days a week. Key services include life skills development, mental and physical health support, drug and alcohol support, mentoring and employment assistance.

The Foyer is a successful model that originated in the UK, resulting in more than 75% of people who leave the program becoming engaged in employment or further education, or both.

For further information about the Education First Youth Foyers, please visit:

Hanover
The Brotherhood of St Laurence
Foyer Foundation

 

Research and Advocacy

GEOGRAPHY AND STRUCTURAL DRIVERS OF HOMELESSNESS

The geography and structural drivers of homelessness research maps the changes in the rate of homelessness around Australia as well as these regions share of overall homelessness.

This significant piece of research explores the rates of homelessness across Australia by geographic area over the ten year period from 2001 – 2011. It is the second phase of earlier research into the structural drivers of homelessness, completed in 2011/12. The key findings demonstrate the significant proportion of homelessness in northern and central Australia. It also highlights the significant rise in homelessness in outer metropolitan growth areas of cities such as Melbourne.

To read more about this research, click here.

STREET TO HOME

Melbourne Street to Home provides coordinated housing, support services and health intervention for some of Melbourne’s most vulnerable rough sleepers. The program helps them access safe, secure and affordable long-term housing and ongoing support to sustain their tenancy.

Independent research has found those who had been successfully supported into housing were generally healthier and beginning to renew relationships that had been severed while they were sleeping rough.

At the start of the program, more than 40% of participants had visited a hospital emergency department in the past three months, but after two years that fell to 18%. The research also highlighted the devastating long-term impact on those who experienced homelessness as children: more than half of those who first became homeless under 18 years went on to spend more than a decade homeless, and had a lower success rate at remaining in housing after 24 months.

To view the Final Report, click here.

SUBMISSION TO THE REVIEW OF THE RESIDENTIAL TENANCIES ACT

Launch Housing has made a substantial submission to the current review of the Residential Tenancies Act.

It covers a range of issues from the regulation of our own crisis accommodation sites, adult and youth residential rehabilitation services, longer term leases and notices to vacate, regulation of rooming houses, minimal standards within private rental properties and coverage for shared tenancies.

BUDGET SUBMISSION 2016

Launch Housing has made a submission to the state government in preparation for the 2016 budget.

EDUCATION FIRST YOUTH FOYERS – EVALUATION

Launch Housing is committed to supporting young people to be independent, happy, flourishing, employed, fulfilled and making connections and networks to help achieve their goals.

To ensure our Education First Youth Foyers are achieving these outcomes, we are undertaking a large evaluation supported by the Victorian Government. Our research is looking at how we provide services, the costs involved and whether we achieve good outcomes for students.

From 2013-2017, we are surveying and interviewing Foyer students and young people in other homelessness services. We’re interested in discovering what works best to help young people who are experiencing or at risk of homelessness.

THE STRUCTURAL DRIVERS OF HOMELESSNESS

The homelessness sector and governments have long argued the lack of low cost rental stock causes homelessness and prevents its resolution. However, neither homelessness nor housing market research has provided population level evidence to support this claim.

This study addresses this gap, by exploring the relationship between tight housing markets and rates of homelessness. It also examines other factors such as labour markets, demographic factors and the location of homelessness services.

For the first time, our award-winning research into the Structural Drivers of Homelessness provided solid evidence about the link between the private rental market, income and homelessness in Victoria.

Presented at the Australasian Housing Researchers Conference in Adelaide in February 2012, this research plays an important role in our advocacy work with governments and policy-makers.

THE EMPTY LUNCHBOX REPORT

This exploratory study is the first time that the point of view of primary schools and their day-to-day experiences of dealing with student homelessness have been investigated.

The findings make an important contribution to the broader evidence base on the detrimental impact of homelessness on children’s education. Engagement and wellbeing are fundamental to learning. Given that homelessness can interfere with school engagement and wellbeing, it poses a major obstacle to learning.