Accommodation Options for Families

  • Services for

  • located in

  • Services for

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The Accommodation Options for Families (AOF) program provides housing-focused case management support to families who are at risk of, or experiencing homelessness. This program assists families to secure emergency accommodation, and if needed, permanent housing options including private rental and social housing.

Outreach and office-based appointments are provided as part of intensive supports. This service offers short intensive assistance (6-8 weeks) to long-term assistance, depending on the family’s situation.

Launch Housing’s AOF services operate at the Cheltenham, Collingwood and St Kilda offices.

Eligibility Criteria

Families who have at least one dependent under the age of 18, and:

  • Are currently experiencing homelessness
  • Are at imminent risk of homelessness
  • Are in rooming house or other inappropriate accommodation

Client Type



  • City of Banyule
  • City of Bayside
  • City of Darebin
  • City of Glen Eira
  • City of Kingston
  • City of Port Phillip
  • City of Stonnington
  • City of Whittlesea
  • City of Melbourne
  • City of Yarra

Contact Details

The Accommodation Options for Families program receives referrals via the homelessness entry points. Launch Housing entry points are located at St Kilda, Collingwood and Cheltenham. Office hours are from Monday to Friday 9am – 5pm.

Launch Housing Cheltenham
1/11 Chesterville Road, Cheltenham, VIC
Phone: 9556 5777

Launch Housing Collingwood
68 Oxford Street, Collingwood, VIC
Phone: 9288 9611

Launch Housing St Kilda
112 Chapel Street, St Kilda, VIC
Phone: 8598 1111

Haven; Home, Safe, Preston
52-56 Mary Street, Preston, VIC
Phone: 9479 0700