For urgent after hours maintenance issues please call: 03 9288 9666.
If maintenance issues are regarding a locksmith matter please contact Wynns Locksmiths 03 9495 1122.
Launch Housing and renters share responsibility for property maintenance. Launch Housing, is responsible for repair and replacement of fixtures for a tenants property. However, tenants are responsible for repairing any damage caused by wilful negligence or careless action by tenants, members of your household, pets and guests.
How to report a maintenance issue
If there is something broken or damage at a property you are renting please report it as soon as possible. Our maintenance team will do an assessment, and provide advice on actions and timelines to complete repairs.