Southbank Crisis Accommodation

  • Services for

  • located in

  • Services for

  • located in

Launch Housing Southbank is one of the largest crisis accommodation sites in Melbourne. This 51-bed crisis accommodation service offers short stays, case management, healthcare, and other programs for people experiencing homelessness. Southbank is pet friendly and staff are on site 24/7 to assist people, if needed.

There are corridors for women only, couples and singles rooms, and rooms with disability access. There are two kitchens, a courtyard, lounge room, dining and activities room and a women’s only lounge.

Breakfast and nutrition programs are funded by the Federal Government and Community Care.

Healthcare Response Program

Since 2016, Southbank has provided on-site nursing consultations for people who need clinical care for acute and chronic health issues, and other medical needs. Nursing consultations at Southbank crisis accommodation are provided by qualified community health nurses from Star Health. This integrated healthcare response at Launch Housing Southbank is philanthropically funded by The Shine On Foundation.

Alcohol and other Drugs Program

Launch Housing Southbank is leading the way as the only crisis accommodation service in Victoria to offer an embedded on-site Alcohol and other Drugs (AOD) program exclusively for their clients. The one-of-a-kind AOD program uses a person-centred approach to care. It is completely voluntary, and focuses on prevention and harm reduction.

Peer Support Workers

Peer Support Workers support clients as they build capacity and develop skills in problem solving, community connections, access recreation, and training and employment opportunities. Peer Support Workers have a lived experience of homelessness.

Wellbeing Program

Southbank’s Wellbeing Program provides extensive activities for residents and includes an art group, reflexology, shiatsu, acupuncture, legal service, gardening, knitting and games.

Eligibility Criteria

We offer crisis accommodation at Launch Housing Southbank sites for single men and women, couples.

Client Type

Single men and women, and couples.


52 Haig St, South Melbourne VIC 3205

Referral/Application Process

Referrals through homelessness entry points. The Victorian homelessness system is organised into designated homelessness access points. This framework, called Opening Doors, provides a coordinated homelessness service response for people in the community.


Call Opening Doors 1800 825 955


Southern Entry Point (03) 9556 5777