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1800 825 955 

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Need Help?

Free call. 24 hour. Opening Doors on 1800 825 955

If you’re experiencing homelessness, at risk of losing your home, or you need to escape family violence, call Opening Doors on 1800 825 955 (free call, open 24/7).

Launch Housing takes referrals from Opening Doors, a state wide program which coordinates support to people experiencing homelessness.

Domestic Violence Call  1800 015 188

If you are experiencing domestic violence call the Women’s Domestic Violence Crisis Service 24/7 on (03) 9373 0123 or toll-free 1800 015 188.

Launch Housing Entry Points

Launch Housing has three homelessness entry points providing support services in the Melbourne Metropolitan area. You can drop into any of these 3 sites in person Monday to Friday 9am – 5pm.

Entry points are located in Collingwood, Cheltenham and St Kilda.

When accessing our entry points an individual, couple or family will start an Initial Assessment and Planning (IAP) process to help us find the right support program or services.

Visit us in Collingwood

If you need assistance, you can visit us at 68 Oxford St, Collingwood.

Visit us in St Kilda

If you need assistance, you can visit us at 122 Chapel St, St Kilda.

Visit us in Cheltenham

If you need assistance, you can visit us at 11 Chesterville Rd, Cheltenham

Assistance & Housing Advice

We help provide crisis accommodation and manage properties throughout Melbourne for people experiencing homelessness to live in while we work with them to find suitable long-term housing.

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Specialist Advice

We offer support for a range of specialist services to provide support at all stages of homelessness entry points towards our vision of ending homelessness.

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Contact us

Information about our offices, our feedback, privacy and complaints policy and how to get in touch with us.Read More »