Supporters & Donor Data Statement
Read our supporter and donor data statement and find out more about how we capture, store, and use your data. This statement provides information about how we manage the personal information we collect, hold, use and disclose. It’s important to us that the following information is easy to understand and is regularly updated and publicly available via our website.
Feedback
Launch Housing is committed to constantly reviewing and improving our services and we welcome your feedback. To provide feedback on our services please email [email protected]
If you have a general enquiry (including feedback on our website) please email us [email protected]
Complaints
Launch Housing values all feedback, both negative and positive, and we believe it’s important to give clients the opportunity to influence the way we provide our services. This includes the ability to raise complaints about the delivery of services and having them dealt with fully, fairly and within a reasonable time frame.
You can also download a brochure about our complaints procedure.