Launch Housing manages a range of housing which includes transitional, social and affordable housing.
Transitional housing provides short-term, secure subsidised housing to individuals and families in crisis as a result of homelessness or impending homelessness. Transitional housing tenancies are between 3 to 18 months, during which time all tenants must engage with their support provider to secure long-term housing options.
Community housing refers to long-term affordable rental housing operated by not for profit organisations. All providers of community housing are registered and regulated by the Victorian government. Community and public housing are now combined under the term social housing, and eligibility for social housing is now managed by a new system of registration, the Victorian Housing Register (VHR). Launch Housing is a participant of the Victorian Housing Register.
Social and Affordable Housing
Launch Housing owns and/or manages a range of social and affordable housing. HomeGround Real Estate , Launch Housing’s social enterprise, also provides affordable housing options for people in the community.
Launch Housing is a registered housing provider subject to government regulation by the Housing Registrar.
Launch Housing is committed to providing transparency, and clarity regarding policies that apply to and impact our tenants, clients and the community. The following section features resources and policies for our housing support services.
Allocation of Long Term Housing Policy
This policy outlines the approach of Launch Housing to establish the prioritisation and allocation of applicants to vacant properties in its long-term rental housing portfolio.
Code of Conduct Policy
This policy sets out Launch Housing’s expectations of its staff in relation to conduct and probity and informs clients, funding bodies, other agencies and the wider community of those expectations.
Client Access and Equity Policy
The purpose of this policy is to create an inclusive environment that promotes access, equity and non-discrimination in service provision, and strengthens outcomes for the people who access Launch Housing services through a model of service delivery that is integrated and coordinated.
Rental Arrears Policy
The purpose of this policy is to describe Launch Housing’s approach to managing a tenancy when a tenant falls behind in their regular rent payments.
End of Tenancy Policy
The policy outlines the ending of tenancies. This policy applies to all housing owned or managed by Launch Housing.
Neighbours and Community Policy
This policy outlines how Launch Housing will foster and support positive relationships with neighbours and local communities involved in and/or affected by services provided by Launch Housing.
Alterations and Disability Modifications
This policy establishes the approach of Launch Housing to modifications and alterations to rented properties to enable tenants to remain living independently.
Privacy and Information Security
Launch Housing takes client confidentiality, and privacy seriously. We are bound by the privacy and confidentiality provisions in all contracts that we have with government.