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Currently Experiencing Homelessness?

If you are experiencing homelessness call 1800 825 955 (freecall number, open 24/7).

 

Domestic Violence

If you are experiencing domestic or family violence and require urgent help call the police on 000.

Otherwise you can call or go in person to your local police station to make a report. You can also get 24 hour advice, and support from safe steps Family Violence Response Centre on toll-free 1800 015 188.

 

Commonly Searched Topics

Launch Housing takes referrals from Opening Doors, a state wide program which coordinates support to people experiencing homelessness.

Launch Housing has three access points (offices) providing homelessness services in the Melbourne Metropolitan area.

At a homelessness access point you will be given an assessment, housing information and accommodation assistance.

You can drop into any of these three sites in person Monday to Friday 9am – 5pm.

Launch Housing access points are located in Collingwood, Cheltenham and St Kilda.

Head Office

Collingwood Administration & CEO’s Office

Phone: (03) 9288 9600
Fax: (03) 9288 9601
Email: [email protected]
 

Address

1A 68 Oxford Street, Collingwood, Victoria 3066
Opening hours: Monday to Friday, 9am to 5pm

Launch Housing Research

 
Violet Kolar, Research Lead
Phone: 9288 9802
Email: [email protected]
 
Deb Batterham, Researcher
Email: [email protected]

Communications & Fundraising

Media Enquiries

Clare Lawson, Media & PR Specialist
Email: [email protected]
 

Donations and Fundraising Enquiries

Kylie Dick, Fundraising & CRM Manager
Email: [email protected]
 
For all enquiries related to fundraising, donations, receipts, privacy, and removal from lists please email us at the following address.

Southbank Administration

HR, Finance, IT and Client Services

Phone: 9699 6388
Fax: 9699 6790
Email: [email protected]
 

Address

52 Haig Street, South Melbourne 3205
Opening hours: Monday to Friday, 9am – 5pm
 

Feedback

Launch Housing is committed to constantly reviewing and improving our services and we welcome your feedback. To provide feedback on our services please send us a message via this form.

Access Points

Collingwood Housing, Support, Outreach and General Enquiries

Phone: 1800 048 325 or 9288 9611
Fax: 9288 9602
Email: [email protected]
 

Address

68 Oxford Street, Collingwood, Victoria 3066
Opening hours: Drop in Monday to Friday between 9am – 5pm.
 
Launch Housing Collingwood is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.

St Kilda Housing, Support and Outreach

All services

Phone: 8598 1111
Fax: 8598 1101
Email: [email protected]
 

Address

122 Chapel Street, St Kilda, Victoria 3182
Opening hours: Monday to Friday, 9am – 5pm.
 
Launch Housing St Kilda is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.
 

Housing & Outreach

Phone: 8598 1111
Fax: 8598 1101
 

Support

Phone: 8598 1188
Fax: 8598 1101

Accommodation Sites

Bob’s Place Dandenong Crisis Accommodation, Housing Support and Family Focus

All services

Phone: 9792 0750

Elizabeth Street Common Ground

Permanent supportive housing

Phone: 8359 0200

East St Kilda Crisis Accommodation and Housing Support for Women

All services

Phone: 9525 8499

Education First Youth Foyer at Holmesglen Institute

Phone: 9564 6488

Education First Youth Foyer at Kangan Institute

Phone: 9309 3946

Support Services

 

Prahran Tenancy, Property and Housing Options

Tenancy and Property

Phone: 9526 8000

Housing Options

Phone: 9526 8000

 

South Melbourne Crisis Accommodation and Housing Support for Families

Phone: 8626 5500

 

Southbank Crisis Accommodation and Housing Support

Phone: 9699 4566