Get the info you’re looking for right now
Currently Experiencing Homelessness?
If you are experiencing homelessness call 1800 825 955 (freecall number, open 24/7).
Domestic Violence
If you are experiencing domestic or family violence and require urgent help call the police on 000.
Otherwise you can call or go in person to your local police station to make a report. You can also get 24 hour advice, and support from safe steps Family Violence Response Centre on toll-free 1800 015 188.
Commonly Searched Topics
Launch Housing takes referrals from Opening Doors, a state wide program which coordinates support to people experiencing homelessness.
Launch Housing has three access points (offices) providing homelessness services in the Melbourne Metropolitan area.
At a homelessness access point you will be given an assessment, housing information and accommodation assistance.
You can drop into any of these three sites in person Monday to Friday 9am – 5pm.
Launch Housing access points are located in Collingwood, Cheltenham and St Kilda.
Head Office
Collingwood Administration & CEO’s Office
Phone: (03) 9288 9600
Fax: (03) 9288 9601
Email: [email protected]
Address
1A 68 Oxford Street, Collingwood, Victoria 3066
Opening hours: Monday to Friday, 9am to 5pm
Launch Housing Research
Violet Kolar, Research Lead
Phone: 9288 9802
Email: [email protected]
Deb Batterham, Researcher
Email: [email protected]
Communications & Fundraising
Media Enquiries
Clare Lawson
Mobile: 0447 964 899
Email: [email protected]
Donations and Fundraising Enquiries
Kylie Dick, Fundraising & CRM Manager
Email: [email protected]
For all enquiries related to fundraising, donations, receipts, privacy, and removal from lists please email us at the following address.
Southbank Administration
HR, Finance, IT and Client Services
Phone: 9699 6388
Fax: 9699 6790
Email: [email protected]
Address
52 Haig Street, South Melbourne 3205
Opening hours: Monday to Friday, 9am – 5pm
Feedback
Launch Housing is committed to constantly reviewing and improving our services and we welcome your feedback. To provide feedback on our services please send us a message via this form.
Access Points
Collingwood Housing, Support, Outreach and General Enquiries
Phone: 1800 048 325 or 9288 9611
Fax: 9288 9602
Email: [email protected]
Address
68 Oxford Street, Collingwood, Victoria 3066
Opening hours: Drop in Monday to Friday between 9am – 5pm.
Launch Housing Collingwood is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.
Cheltenham Housing and Support
Phone: 9556 5777
Fax: 9584 9980
Email: [email protected]
Address
Level 1, 11 Chesterville Road, Cheltenham, Victoria 3192
Opening hours: Monday to Friday 9am – 5pm
Launch Housing Cheltenham is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.
St Kilda Housing, Support and Outreach
All services
Phone: 8598 1111
Fax: 8598 1101
Email: [email protected]
Address
122 Chapel Street, St Kilda, Victoria 3182
Opening hours: Monday to Friday, 9am – 5pm.
Launch Housing St Kilda is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.
Housing & Outreach
Phone: 8598 1111
Fax: 8598 1101
Support
Phone: 8598 1188
Fax: 8598 1101
Accommodation Sites
Bob’s Place Dandenong Crisis Accommodation, Housing Support and Family Focus
All services
Phone: 9792 0750
Education First Youth Foyer at Holmesglen Institute
Phone: 9564 6488
Education First Youth Foyer at Kangan Institute
Phone: 9309 3946
Support Services
Northcote Support
Toll free: 1800 834 125
Phone: 9466 0100
South Melbourne Crisis Accommodation and Housing Support for Families
Phone: 8626 5500
Southbank Crisis Accommodation and Housing Support
Phone: 9699 4566