Call 1800 825 955 (24/7 toll-free) to get housing advice or to speak to a support worker.
To access Launch Housing crisis accommodation, support services, or to get into emergency accommodation in Melbourne, you must first contact a homelessness access point in your area. Our homelessness access points are at:
Cheltenham: drop in and phone-based service Monday-Friday 9.30am-4pm, phone and email support 4pm-5pm. 344-348 Charman Rd, Cheltenham VIC 3192
St Kilda: drop in and phone-based service Monday-Friday 9.30am-3pm, phone and email support 3-5pm. 122 Chapel St, St Kilda VIC 3182
Collingwood: Phone and appointment-based service Monday-Friday 9.30am-5pm. Call toll-free 1800 825 955 or 9288 9611.
NOTE: support services are not available at this site
Phone: (03) 9288 9600
Email: [email protected]
Mailing address
Level 7, 54 Wellington Street, Collingwood, Victoria 3066
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