To access Launch Housing crisis accommodation, support services, or to get into emergency accommodation in Melbourne, you must first contact a homelessness access point in your area.

Call 1800 825 955 (24/7 toll-free) to get housing advice or to speak to a support worker. 

To access Launch Housing crisis accommodation, support services, or to get into emergency accommodation in Melbourne, you must first contact a homelessness access point in your area.

PLEASE NOTE: support services are not available at this site

Phone: (03) 9288 9600

Email: [email protected]

Mailing address

Level 7, 54 Wellington Street, Collingwood, Victoria 3066

Housing and outreach

Phone: 8598 1111

Fax: 8598 1101

Donations

For all enquiries about fundraising, donations, receipts, and privacy, please email us.

Media

For all media enquiries, please contact our media team.

Research

For all research enquiries, please contact our Impact team. 

Feedback

To leave any feedback or complaints, you can contact our Feedback and Complaints Team.

Bob’s Place Dandenong Crisis Accommodation, Housing Support and Family Focus
All services
Phone: 9792 0750

Elizabeth Street Common Ground
Permanent supportive housing
Phone: 8359 0200

She-Oak Place
Women's crisis accommodation
Phone: 9525 8499

Education First Youth Foyer at Holmesglen Institute
Contact details
Phone: 9564 6488

Education First Youth Foyer at Kangan Institute
Contact details
Phone: 9309 3946

Southbank Crisis Accommodation and Housing Support
Phone: 9699 4566

South Melbourne Crisis Accommodation and Housing Support for Families
Phone: 8626 5500