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Are You Currently Experiencing Homelessness?

If you are experiencing homelessness call 1800 825 955 (freecall number, open 24/7).

Domestic Violence

If you are experiencing domestic or family violence and require urgent help call the police on 000.

Otherwise you can call or go in person to your local police station to make a report. You can also get 24 hour advice, and support from safe steps Family Violence Response Centre on toll-free 1800 015 188.

 

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Launch Housing takes referrals from Opening Doors, a state wide program which coordinates support to people experiencing homelessness.

Launch Housing has three access points (offices) providing homelessness services in the Melbourne Metropolitan area.

At a homelessness access point you will be given an assessment, housing information and accommodation assistance.

You can drop into any of these three sites in person Monday to Friday 9.30am – 1pm.

Launch Housing access points are located in Cheltenham, Collingwood and St Kilda.

Access Points

Cheltenham Housing, Support and Outreach

Contact Details

Phone: 9556 5777

Email: [email protected]

Address

344-348 Charman rd, Cheltenham 3192

Opening hours: Monday to Friday, 9.30am – 1pm.

 

Launch Housing Cheltenham is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.

Collingwood Housing, Support, Outreach and General Enquiries

Contact Details

Phone: 9288 9611

Fax: 9288 9602

Email: [email protected]

Address

68 Oxford Street, Collingwood, Victoria 3066

Opening hours: Drop in Monday to Friday between 9.30am – 1pm.

 

Launch Housing Collingwood is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.

St Kilda Housing, Support and Outreach

Contact Details

Phone: 8598 1111

Fax: 8598 1101

Email: [email protected]

Address

122 Chapel Street, St Kilda, Victoria 3182

Opening hours: Monday to Friday, 9.30am – 1pm.

 

Launch Housing St Kilda is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.

 

Housing and Outreach

Phone: 8598 1111

Fax: 8598 1101

Support

Phone: 8598 1188

Fax: 8598 1101

Accommodation Sites

Bob’s Place Dandenong Crisis Accommodation, Housing Support and Family Focus

All services

Phone: 9792 0750

Elizabeth Street Common Ground

Permanent supportive housing

Phone: 8359 0200

East St Kilda Crisis Accommodation and Housing Support for Women

Contact Details

Phone: 9525 8499

Education First Youth Foyer at Holmesglen Institute

Contact Details

Phone: 9564 6488

Education First Youth Foyer at Kangan Institute

Contact Details

Phone: 9309 3946

Support Services

Southbank Crisis Accommodation and Housing Support

Phone: 9699 4566

 

South Melbourne Crisis Accommodation and Housing Support for Families

Phone: 8626 5500

 

Head Office

Collingwood Administration and CEO’s Office

Contact Details

Phone: (03) 9288 9600
Fax: (03) 9288 9601
Email: [email protected]

Address

Level 7, 54 Wellington Street, Collingwood, Victoria 3066
Opening hours: Monday to Friday, 9am to 5pm

Communications, Fundraising & Client Services

 

Media Enquiries

Alexa Tsoulis-Reay

Email: [email protected]
Phone: 0447 964 899

 

Donations and Fundraising Enquiries

For all enquiries related to fundraising, donations, receipts, privacy, and removal from lists please email us at the following address.

Email: [email protected]

 

HR, Finance, IT and Client Services

Phone: 9699 6388

Fax: 9699 6790

Email: [email protected]

 

Feedback

Launch Housing is committed to constantly reviewing and improving our services and we welcome your feedback. To provide feedback on our services please send us a message via this form.