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Are you in crisis?

Call 1800 825 955 (24/7 toll-free) to get housing advice or to speak to a support worker. 

To access Launch Housing crisis accommodation, support services, or to get into emergency accommodation in Melbourne, you must first contact a homelessness access point in your area. Our homelessness access points are at:

Cheltenham: drop in and phone-based service Monday-Friday 9.30am-4pm, phone and email support 4pm-5pm. 344-348 Charman Rd, Cheltenham VIC 3192

St Kilda: drop in and phone-based service Monday-Friday 9.30am-3pm, phone and email support 3-5pm. 68 Oxford St, Collingwood VIC 3066

Collingwood: drop in and phone-based service Monday-Friday 9.30am-3pm, phone and email support 3-5pm. 122 Chapel St, St Kilda VIC 3182

 

 

Launch Housing Reception

Phone: (03) 9288 9600

Fax: (03) 9288 9601

Email: [email protected]

Address

Level 7, 54 Wellington Street, Collingwood, Victoria 3066

Opening hours: Monday to Friday, 9am to 5pm

Donations and Fundraising Enquiries

For all enquiries related to fundraising, donations, receipts, privacy, and removal from lists please email us at [email protected]

Media Contacts

For all media enquiries, please contact Alexa Tsoulis-Reay

Email: [email protected]

Phone: 0447 964 899

Launch Housing is a place where people of diverse backgrounds, genders and sexual orientations are welcomed and supported.
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 Launch Housing
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