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Currently Experiencing Homelessness?

If you are experiencing homelessness call 1800 825 955 (freecall number, open 24/7).

 

Domestic Violence

If you are experiencing domestic or family violence and require urgent help call the police on 000.

Otherwise you can call or go in person to your local police station to make a report. You can also get 24 hour advice, and support from safe steps Family Violence Response Centre on toll-free 1800 015 188.

 

Commonly Searched Topics

Launch Housing takes referrals from Opening Doors, a state wide program which coordinates support to people experiencing homelessness.

Launch Housing has three access points (offices) providing homelessness services in the Melbourne Metropolitan area.

At a homelessness access point you will be given an assessment, housing information and accommodation assistance.

You can drop into any of these three sites in person Monday to Friday 9am – 5pm.

Launch Housing access points are located in Collingwood, Cheltenham and St Kilda.

Head Office

Collingwood Administration & CEO’s Office

Phone: (03) 9288 9600

Fax: (03) 9288 9601

Email: [email protected]

Address

1A 68 Oxford Street, Collingwood, Victoria 3066

Opening hours: Monday to Friday, 9am to 5pm

Launch Housing Research

Violet Kolar, Research Lead

Phone: 9288 9802

Email: [email protected]

Deb Batterham, Researcher

Email: [email protected]

Communications & Fundraising

Media Enquiries

Clare Lawson

Mobile: 0447 964 899

Email: [email protected]

 

Donations and Fundraising Enquiries

Kylie Dick, Fundraising & CRM Manager

Email: [email protected]

For all enquiries related to fundraising, donations, receipts, privacy, and removal from lists please email us at the following address.

Southbank Administration

HR, Finance, IT and Client Services

Phone: 9699 6388

Fax: 9699 6790

Email: [email protected]

Address

52 Haig Street, South Melbourne 3205

Opening hours: Monday to Friday, 9am – 5pm

 

Feedback

Launch Housing is committed to constantly reviewing and improving our services and we welcome your feedback. To provide feedback on our services please send us a message via this form.

Access Points

Collingwood Housing, Support, Outreach and General Enquiries

Phone: 1800 048 325 or 9288 9611

Fax: 9288 9602

Email: [email protected]

Address

68 Oxford Street, Collingwood, Victoria 3066

Opening hours: Drop in Monday to Friday between 9am – 5pm.

Launch Housing Collingwood is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.

Cheltenham Housing and Support

Phone: 9556 5777

Fax: 9584 9980

Email: [email protected]

Address

Level 1, 11 Chesterville Road, Cheltenham, Victoria 3192

Opening hours: Monday to Friday 9am – 5pm

Launch Housing Cheltenham is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.

St Kilda Housing, Support and Outreach

All services

Phone: 8598 1111

Fax: 8598 1101

Email: [email protected]

Address

122 Chapel Street, St Kilda, Victoria 3182

Opening hours: Monday to Friday, 9am – 5pm.

Launch Housing St Kilda is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.

Housing & Outreach

Phone: 8598 1111

Fax: 8598 1101

Support

Phone: 8598 1188

Fax: 8598 1101

Accommodation Sites

Bob’s Place Dandenong Crisis Accommodation, Housing Support and Family Focus

All services

Phone: 9792 0750

Elizabeth Street Common Ground

Permanent supportive housing

Phone: 8359 0200

East St Kilda Crisis Accommodation and Housing Support for Women

All services

Phone: 9525 8499

Education First Youth Foyer at Holmesglen Institute

Phone: 9564 6488

Education First Youth Foyer at Kangan Institute

Phone: 9309 3946

Support Services

Northcote Support

Toll free: 1800 834 125
Phone: 9466 0100

Prahran Tenancy, Property and Housing Options

Tenancy and Property

Phone: 9526 8000

Housing Options

Phone: 9526 8000

South Melbourne Crisis Accommodation and Housing Support for Families

Phone: 8626 5500

Southbank Crisis Accommodation and Housing Support

Phone: 9699 4566