Our Vision

We believe housing is a basic human right that affords people with dignity. Everyone has a right to a home and it’s our job to make that happen. 


Read the Launch Housing Strategic Plan.

Who we are

Launch Housing is a independent Melbourne based community organization passionately committed to ending homelessness.

From providing high quality housing to an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness.

With over 400 staff working across 14 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change.

Housing is a human right

We believe housing is a basic human right that affords people dignity. Everyone needs and deserves a place to call home. While we know homelessness comes in many forms, we recognise it is an experience not an identity.
Like everyone else, people who experience homelessness have rights, aspirations and potential. The people we work with are the experts in their own lives. We walk alongside them to achieve the best outcomes for the individual.

Our Service Philosophy

Launch Housing has a detailed Service Philosophy which expresses our core beliefs and values which inform our understanding and approach to homelessness and the people who access our services.

Among other things, we recognise that:

  • Aboriginal and Torres Strait Islander peoples were the first to live here. We recognise that Aboriginal and Torres Strait Islander peoples experience higher rates of homelessness than other groups in the community which is connected to the history of dispossession from country and culture.
  • There is a power imbalance between staff and consumers. It’s our job to work hard to minimise that imbalance.
  • The support we provide must always be free of discrimination.
  • Community is important, connectedness and participation is essential to long term prevention of homelessness.

Launch Housing are committed to providing child safe and child friendly environments, where children and young people with whom we have contact are safe and feel safe, and able to actively participate in decisions that affect their lives.

First Nations Cultural Safety Plan

We proudly acknowledge the First Peoples of Australia and recognise both their deep spiritual connection to Country, and their unique ability to care for it.

We acknowledge we live and work on land that was never ceded and pay our respects to the Elders, past, present and emerging, who ensure the world’s oldest living culture continues to grow and thrive.

Victorian Traditional Owners maintain that their sovereignty has never been ceded, and Aboriginal Victorians have long called for treaty. From time immemorial Victorian Traditional Owners have practised their laws, customs and languages, and nurtured Country through their spiritual, cultural, material and economic connections to land, water and resources.


Child Safety & Wellbeing

Launch Housing is a Child Safe Organisation. We prioritise the health, safety and wellbeing of children and young people, and have a zero tolerance approach to child abuse.

Our Child Safety and Wellbeing Policy outlines our commitments to children and young people and to the Child Safe Standards.

If you would like to provide feedback or make a complaint about this issue you can:


If a child is in danger please call 000 first.