Our locations

Cheltenham Entry Point

Launch Housing Cheltenham is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.

• Phone: 9556 5777
• Email: [email protected]
• Address: 344-348 Charman rd, Cheltenham 3192
• Opening hours: Drop in and phone-based service Monday-Friday 9.30am-4pm, phone and email support 4pm-5pm

Collingwood Entry Point

Launch Housing Collingwood is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation, or an assessment, please call us to discuss how we can help.

• Phone: Call toll-free 1800 825 955 or 9288 9611
• Email: [email protected]
• Address: temporarily phone-only and appointment-based service (as of April 14th)
• Opening hours: Phone and appointment-based Monday-Friday 9.30am-5pm

St Kilda Entry Point

Launch Housing's St Kilda Entry Point is a designated homelessness access point. If you need assistance with housing advice, emergency shelter, crisis accommodation or an assessment please call or visit our office to discuss how we can help.

• Phone: 8598 1111
• Fax: 8598 1101
• Email: [email protected]
• Address: 122 Chapel Street, St Kilda, Victoria 3182
• Opening hours: Drop in and phone-based service Monday-Friday 9.30am-3pm, phone and email support 3-5pm

Housing and Outreach

• Phone: 8598 1111
• Fax: 8598 1101

Support

• Phone: 8598 1188
• Fax: 8598 1101

Southbank Crisis Accommodation and Housing Support

Phone: 9699 4566

South Melbourne Crisis Accommodation and Housing Support for Families

Phone: 8626 5500